Patients & Visitors:
Patient Bill of Rights/Duties
Medical Care:
A patient has the right to be informed of specific details about procedures and treatments in order to make informed decisions.
Communication and Information:
A patient has the right to be informed of the names and functions of all healthcare professionals providing care, and to be supplied with an interpreter, if necessary.
Medical Records:
A patient may have access to his or her medical records.
Cost of Hospital Care:
A patient may receive hospital payment rates.
Discharge Planning:
A patient may receive information for coordination of continued healthcare after discharge.
|
Transfers:
A patient will be transferred to another facility upon request, or in instances where the transferring hospital is unable to provide the necessary services.
Personal Needs:
A patient should always be treated with courtesy, consideration and respect.
Privacy and Confidentiality:
Physical privacy should be ensured during any test or treatment. Personnel should avoid speaking about a patient's condition in a public area and only discuss it on a need-to-know basis.
Legal Rights:
A patient should be treated without discrimination based on age, religion, national origin, sex, sexual preference or source of payment.
Freedom from Abuse and Restraints:
Restraints are used only if they are ordered by a physician and for a specified period of time to protect the safety of the patient or others.
Private Duty Care:
A patient has the right to contract directly with a New Jersey licensed registered professional nurse of the patient's choosing for private professional nursing care during hospitalization.
Questions and Complaints:
A patient's question or grievance should be given to the Patient Advocate at (973) 579-8346 or email patientadvocate@nmhnj.org. The Department of Health agency complaint hotline number is 1.800.792.9770.
Patients receiving mental health services:
Patients receiving services through the Center for Mental Health have expanded rights which are posted at the reception and nursing areas of the Center.
In consideration of the previous information, our patient is responsible for:
- providing accurate and complete information about present health complaints, past illnesses, and other matters relating to his or her health status and shall report unexpected changes in condition to the attending physician;
- following the treatment plan recommended by the patient's physicians and for following hospital rules and regulations concerning patient care and conduct;
- fulfilling the financial obligations relevant to his or her care; and
- being considerate of the rights of other patients, hospital personnel and visitors.
Directions
